At Undetectable Content, we strive to deliver the highest level of service and user satisfaction. This Refund Policy outlines the conditions under which refunds may be granted. By using our services, you acknowledge and agree to the terms in this Refund Policy.
Refunds are only provided in specific circumstances, such as technical issues with our services that prevent you from accessing or benefiting from the features outlined in your subscription plan. Refunds may not be issued for dissatisfaction with our service performance, as our product effectiveness may vary based on individual use cases.
To request a refund, you must contact our support team within 14 days of the initial purchase. Please provide a detailed explanation of the issue you encountered. Our team will review your request and, if eligible, initiate the refund process in accordance with this policy.
The following items are non-refundable:
You may cancel your subscription at any time. Cancellations take effect at the end of the current billing cycle, and no prorated refunds will be issued for unused portions of your subscription period. To cancel, visit your account settings or contact our support team for assistance.
If your refund request is approved, we will process the refund within 10 business days. The refund will be issued to the original payment method used at the time of purchase. Processing times may vary depending on your payment provider.
If a chargeback is initiated with your bank or payment provider, you are no longer eligible for a refund under this policy. Chargebacks may result in additional fees or the suspension of your account with Undetectable Content.
We may update this Refund Policy to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated Refund Policy.
If you have any questions about this Refund Policy or need assistance with a refund request, please contact us by visiting Contact Us or email us at support@undetectablecontent.com.